IT Support Services - Are Your Bases Covered?

In light of a Gartner report that said: "by 2014, market consolidation will displace up to 20 per cent of the top 100 IT services providers", having your IT support provider declaring bankruptcy is a scenario that you should be prepared to face. It is easy to understand that any CIO's biggest fear would be that of dealing with a breakdown of the infrastructure or set-up that falls in his or her purview. The severity of the breakdown will depend on the level to which the business is affected by it.



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