What Is the Relevance of Technology?

"Technology in the long-run is irrelevant". That is what a customer of mine told me when I made a presentation to him about about a new product. I had been talking about the product's features and benefits and listed "state-of-the-art technology" or something to that effect, as one of them. That is when he made his statement. I realized later that he was correct, at least within the context of how I used "Technology" in my presentation. But I began thinking about whether he could be right in other contexts as well.



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